Privacy Policy

Last Updated: June 23, 2025

Welcome to Seedance AI (“we,” “our,” or “us”). At Seedance, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered video and image generation services.

Information We Collect

• Account Information: When you create an account, we collect your email address, username, and password.
• Usage Data: We collect information about how you use our services, including generation requests, credits used, and feature interactions.
• Content Data: We temporarily process your prompts, uploaded images, and generated content to provide our services.
• Payment Information: Payment details are processed securely through our payment providers and are not stored on our servers.

How We Use Your Information

We use the collected information to:

• Provide and maintain our AI generation services
• Process your video and image generation requests
• Manage your account and subscription
• Improve our services and develop new features
• Communicate with you about service updates and support
• Ensure compliance with our terms of service

Data Security

We implement industry-standard security measures to protect your personal information:

• All data is encrypted in transit and at rest
• Regular security audits and monitoring
• Limited access to personal data on a need-to-know basis
• Secure data centers with physical and digital protection

Data Retention

We retain your personal information only as long as necessary to provide our services and comply with legal obligations:

• Account information is retained while your account is active
• Generated content is stored according to your subscription plan
• Usage data may be retained for analytics and service improvement
• You can request deletion of your data at any time

Third-Party Services

We may use third-party services to provide our platform:

• Payment processors for subscription and credit purchases
• Cloud infrastructure providers for hosting and storage
• Analytics services to understand usage patterns
• Customer support tools to assist with inquiries

Your Rights

You have the following rights regarding your personal information:

• Access and review your personal data
• Request correction of inaccurate information
• Request deletion of your personal data
• Object to processing of your personal data
• Data portability for your generated content

Cookies and Tracking

We use cookies and similar technologies to enhance your experience:

• Essential cookies for platform functionality
• Analytics cookies to understand usage patterns
• Preference cookies to remember your settings
• You can manage cookie preferences in your browser

Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

Prohibited Content

We prohibit the following types of content:

Illegal Content: Any content that promotes, facilitates, or engages in illegal activities, including but not limited to fraud, violence, or the sale of illegal goods or services.

Harmful Content: Content that incites hatred, violence, or discrimination based on race, religion, gender, sexual orientation, or other protected characteristics.

Explicit or Adult Content: Pornographic, excessively violent, or otherwise inappropriate content, including depictions of sexual abuse, child exploitation, or animal cruelty.

Intellectual Property Infringement: Content that infringes upon the copyrights, trademarks, or other intellectual property rights of others.

False or Misleading Content: Content that is intentionally false, misleading, or deceptive, particularly when presented as factual.

Privacy Violations: Content that discloses personal information without consent or invades someone's privacy.

Hate Speech: Content that promotes hatred, discrimination, or hostility towards individuals or groups based on protected characteristics.

Harassment and Bullying: Content that targets individuals or groups with the intent to harass, threaten, or bully.

Self-Harm and Suicide: Content that promotes or glorifies self-harm, suicide, or other dangerous behaviors.

Spam and Malware: Spam, content containing malware, or content intended to phish, scam, or harm users.

Impersonation: Content that impersonates individuals, organizations, or entities in a misleading or deceptive manner.

Prohibited Uses: Using our services for any illegal or prohibited purposes, including but not limited to illegal gambling, spreading viruses, or interfering with our services.

Additional Restrictions for AI-Generated Content

Enforcement

We reserve the right to remove any content that violates these restrictions and to take appropriate action, including suspending or terminating accounts. We may also report illegal activities to the appropriate authorities.

International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your personal information in accordance with applicable data protection laws.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically to stay informed about how we protect your information.

Contact Us

If you have any questions or concerns about this Privacy Policy, you can contact us by email at: [email protected]